Terms & Conditions
Thank you for looking at our lamp listings! We hope to sell you a lamp that you will love and use for many years to come! We hope that the following Terms and Conditions will help you understand more about the products we make and sell and the conditions you accept upon purchasing them.
While all our light fixtures are made with UL-approved light sockets, we are a small shop and the finished products themselves are not UL-listed. All of our light fixtures are for indoor dry locations only. Only use LED 60W equivalent or less bulbs in our light fixtures. Standard incandescent bulbs get to hot for our shades and may damage the light or be to hot to touch. The equivalent LED bulbs do not get that hot.
Trademarks and Branding:
The images on this site, the Long Made Co product configuration, and the Long Made Co brand are not to be used without express permission. © 2015 Long Made Co. LLC. All rights reserved.
We have no desire to sell your information or to sell any lists. What you tell us stays right here in our own database and won't be intentionally made available to a third party. The information which you provide is collected to improve our website and to ensure your enjoyment. If you came here from a third-party site, we can't make guarantees about any personal information they might have collected.
All prices displayed on this site are quoted in U.S. dollars and are valid and effective only in the United States. All prices are subject to change without notice.
All items are subject to availability and prior purchase.
These terms and conditions of use apply to any first sales of our products, whether purchased from this site or whether sold through a third-party site. These terms and conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflicts of laws provisions. The sole and exclusive jurisdiction for any action or proceeding arising out of or related to these terms and conditions of use shall be an appropriate State or Federal court located in Harris County, Texas and you hereby irrevocably consent to the jurisdiction of such courts. If for any reason a court of competent jurisdiction finds any provision of these terms and conditions of use, or a portion thereof, to be void or unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of these terms and conditions of use, and the remainder of these terms and conditions of use shall continue in full force and effect. These terms and conditions of use constitute the entire agreement between you and the Company with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. No waiver by either you or the Company of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.
Purchase, Shipping, and Return Policy:
We make sure to ship each customer a quality product. In the rare circumstance that an item arrives damaged due to the shipping carrier, we will promptly reship your order. All shipping is tracked, either through USPS Priority Mail or FedEx (for bulk orders). International Customers: We are not responsible for customs, export- or import- related fees, taxes, imposts or duties that are due upon delivery to international locations. The shipping fees that you pay us are only for the cost of shipping the item to you. Orders of three or more standard items, as well as orders of custom lighting in any quantity, are non-refundable and non-returnable. Returns for orders under three items are accepted at our discretion within 7 days of receipt.
Limited Warranty and Limitation of Liability Policy:
We pay great attention to detail and use only the highest quality parts. Each lamp is made by hand and is tested and inspected before being shipped to you. While our lights can be found in hundreds of homes, cafes, bars, and retail stores around the world, and while we take great pride in the quality and safety of our light fixtures, they are not UL listed and it is the customer’s responsibility to check with a building contractor or local electrical inspector for approval before use. Long Made Co LLC guarantees to the original purchaser that, at the time of delivery, our products are free from defects in materials and workmanship. That being said, we are not liable for any damage to persons or property caused by these products, and you agree that, by purchasing or using our products, our maximum liability to you in the event of any damage is the monetary value of the product that was purchased from us.
Updates to this Policy:
We may, from time to time, update this policy. Notice of material changes to our privacy practices will be posted at this site. We strongly encourage you to periodically review these terms and conditions in order to keep apprised of our current terms and conditions.